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We’re hiring: JavaScript Customer Success Engineer

Javascript Customer Success Engineer job blog post illustration

We’re looking for a talented JavaScript Customer Success Engineer who would like to help our customers’ developers get the most out of Handsontable.

The type of work you would do:

  • Investigate business needs and technical challenges experienced by developers who integrate our product with their projects, and assist them with technical advice
  • Build custom functionalities and POCs, to address our customers’ needs
  • Run training sessions for our customers and their teams, to help them become Handsontable experts
  • Collaborate closely with our software engineers, QA, and technical writers, to turn customer pain points into enhancement suggestions

What we expect you to bring:

  • Extensive JavaScript development experience (4+ years)
  • Working knowledge of or ability to learn JavaScript frameworks (React, Angular, Vue, and others)
  • Excitement to engage with customers
  • Great communication and presentation skills
  • Knowledge of web browser differences, limitations, and quirks
  • Advanced usage of browser developer tools, including debugging and profiling
  • A good understanding of business needs, and skills in root cause analysis
  • Advanced written and spoken communication skills in English (C1)

Nice, but not mandatory to have:

  • Knowledge of full-stack development and architecture
  • Experience in solution or sales engineering, technical communication, technical support or related fields
  • A track record of working with international customers

What we offer:

  • Competitive salary
  • B2B / Permanent
  • Flexible working hours and time off
  • Stationary (Gdynia) or fully remote (Poland)
  • An open and inspiring atmosphere
  • Paid vacation, parental leave, etc.
  • Multisport card
  • Private medical care
  • Extended life insurance
  • When working at the office: break room, free snacks and beverages, regular team lunches
  • IT equipment of your choice
  • An open environment with a unique culture

How to apply:

Note: All applicants will be considered without regard to race, color, national origin, religion, sexual orientation, sex, age, marital or parental status, disability, veteran status, gender identity, or expression.

BM

Beata Mówka

Senior Marketing Manager at Handsontable

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