Frequently asked questions.
Licensing, support, accounts and payments — all in one place. Still stuck? Email us - replies inside a business day.
Plans & pricing
In a non-commercial or open-source project, yes: use it under the GPLv3, with gpl-v3 as its license key. Any other project needs a commercial HyperFormula license. HyperFormula is licensed separately from Handsontable DataGrid; the Bundle licenses the two together.
No — the license is perpetual for every version released while your support plan is active. After it lapses you keep shipping those versions; renewing restores access to updates and support.
Yes. Handsontable DataGrid is a client-side library with no phone-home or license server — it works in fully offline, on-prem and air-gapped environments.
Yes, we sign Data Processing Agreements on request. The library itself processes no end-user data — everything stays in your application.
There is none. Licensing is per developer seat — unlimited end users, unlimited rows, no runtime metering.
About Handsontable
Handsontable is the company behind two products. Handsontable DataGrid is a JavaScript data grid component with a spreadsheet-like UX, built for modern business web applications, with official React, Angular and Vue wrappers. HyperFormula is our open-source calculation engine, and the grid’s formulas run on it.
Yes — you need a commercial license first. For evaluation and non-commercial projects there is a free non-commercial license.
Your account
It is the customer portal where you access and manage your Handsontable plan, perpetual license or individual support plan.
Log in at my.handsontable.com and change the password on the settings page.
Email addresses are changed by our Support Team — drop us a line and we will update it for you.
Contact us with your organization details (company name or main domain) and we will restore your access.
Contact the Support Team and we will delete your account.
Technical support
Use the channels your support plan includes. Every plan includes GitHub, the developer forum, chat and the AI bot. Standard and Premium plans can also use email at support@handsontable.com and a dedicated Slack channel. Non-commercial users report issues on GitHub.
It depends on your support plan. There are four: No Support, Maintenance, Standard and Premium. They differ in channels, response times and extras. Which plan you have depends on your license type and contract.
Yes, phone support is available with the Premium plan. Other plans use their own channels.
Commercial license
Subscribe to a Handsontable plan on the pricing page, or contact the Sales Team for a perpetual license.
One license per organization — the price depends on the number of developer seats you need.
A developer is every person in your organization who works with the Handsontable DataGrid source code or its user interface — not as an end user. End users are unlimited.
Log into my.handsontable.com to check. If you can’t access the account, contact us with your organization details.
Log into my.handsontable.com and open your orders list — the commercial license key is listed there.
Add it to the Handsontable DataGrid configuration as the licenseKey setting — the docs cover every framework wrapper.
Buying
Handsoncode sp. z o.o., Aleja Zwycięstwa 96/98, 81-451 Gdynia, Poland — we provide both the license and the support.
Contact the Sales Team at sales@handsontable.com.
Yes. Include your organization details, the order details and — if applicable — your organization’s VAT EU number, and send it to sales@handsontable.com.
Yes, if you are authorized to do so. Provide the right organization data so the invoice is issued correctly.
Give it five days and check spam. FastSpring purchases: contact FastSpring; wire transfer, PayPal or ACH: contact the Sales Team.
Wait up to 72 hours and check spam; if it still hasn’t arrived, contact the Sales Team.
No. To make an informed decision before buying, evaluate with the free non-commercial license.
Yes — contact the Support Team and we will handle it.
Payment
Everything FastSpring supports, plus PayPal, ACH (via Wise) and wire transfers. We do not accept checks.
Wire transfers: USD, EUR or PLN. All other methods: USD.
No — card data is processed entirely by our payment service providers.
No, prices on the pricing page are net. Tax is calculated according to the buyer’s local law.
Finance and banking
Yes. Write prices and fills to the grid as they arrive and only the cells that changed redraw; the selection and the scroll position stay where the user left them. Virtualization draws only the rows in view, so a book of thousands of rows scrolls at full speed.
For most models, yes. HyperFormula, the engine behind the grid’s Formulas plugin, evaluates 400+ functions in Excel syntax, PMT, IPMT, NPV and XIRR among them. Its documentation gives a configuration that matches Excel’s defaults and lists every known difference, so check a model’s functions against that list before you move it.
The grid reports every change through its hooks: which cell changed, from what, to what, and whether it was typed, pasted, filled or undone. Storing that trail, and the permissions around it, stays in your application, where your compliance rules already live.
Yes. Copy a range in Excel and paste it into the grid: the values land in their cells as one change, which one undo reverses, and the column’s validators check what was pasted.
Read-only cells, columns and ranges, and the validators on them, are set by your code, so they can follow each user’s role from your own authorization. The grid enforces what it is given; it does not decide who the user is.
React, Angular and Vue through official wrappers, and plain JavaScript or TypeScript without one. The same configuration works in each.
Certified resellers
Yes — see the list of certified Handsontable resellers at handsontable.com/resellers.
Contact us about the reseller certification and we will take it from there.
Certified resellers earn a commission on every license and renewal they sell.
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