We’re hiring: JavaScript Customer Success Engineer

Beata Mówka General / August 26, 2021

We’re hiring: JavaScript Customer Success Engineer

We’re looking for a talented JavaScript Customer Success Engineer who would like to help our customers’ developers get the most out of Handsontable.

The type of work you would do:

  • Investigate business needs and technical challenges experienced by developers who integrate our product with their projects, and assist them with technical advice
  • Build custom functionalities and POCs, to address our customers’ needs
  • Run training sessions for our customers and their teams, to help them become Handsontable experts
  • Collaborate closely with our software engineers, QA, and technical writers, to turn customer pain points into enhancement suggestions

What we expect you to bring:

  • Extensive JavaScript development experience (4+ years)
  • Working knowledge of or ability to learn JavaScript frameworks (React, Angular, Vue, and others)
  • Excitement to engage with customers
  • Great communication and presentation skills
  • Knowledge of web browser differences, limitations, and quirks
  • Advanced usage of browser developer tools, including debugging and profiling
  • A good understanding of business needs, and skills in root cause analysis
  • Advanced written and spoken communication skills in English (C1)

Nice, but not mandatory to have:

  • Knowledge of full-stack development and architecture
  • Experience in solution or sales engineering, technical communication, technical support or related fields
  • A track record of working with international customers

What we offer:

  • Competitive salary
  • B2B / Permanent
  • Flexible working hours and time off
  • Stationary (Gdynia) or fully remote (Poland)
  • An open and inspiring atmosphere
  • Paid vacation, parental leave, etc.
  • Multisport card
  • Private medical care
  • Extended life insurance
  • When working at the office: break room, free snacks and beverages, regular team lunches
  • IT equipment of your choice
  • An open environment with a unique culture

How to apply:

Note: All applicants will be considered without regard to race, color, national origin, religion, sexual orientation, sex, age, marital or parental status, disability, veteran status, gender identity, or expression.